We have a variety of information and resources available that provide assistance for residents and businesses facing hardship as a result of COVID-19. You can see the list here.

August 13, 2020
Public Service Announcement
For Immediate Release

Update – Coronavirus (COVID-19)

SACKVILLE, N.B. — The Town of Sackville continues to monitor the COVID-19 situation very closely and following the instructions given by the Public Health Agency of Canada and the Office of the Chief Medical Officer of Health for New Brunswick.

In an effort to protect our employee and residents, and to continue to provide essential services to our community and help reduce the spread of the virus, the following measures have been implemented and are based on the information we currently have. Given the manner in which the COVID-19 situation is progressing, we will look to provide further updates as this situation continues to develop. 

Each year the Town of Sackville excitedly welcomes Mount Allison students back to Sackville and looks forward to everything a young, dynamic and motivated population brings to our small Town.  From volunteerism to community outreach, in many ways Mount Allison students are the backbone of our community; and for this reason we would like to make sure you feel supported through the difficulties associated with arriving in a new community during the COVID-19 pandemic.  Click here for a list of everything an incoming Mount Allison Student needs to know when they arrive in Sackville

The Province of New Brunswick has initiated several steps in Phase Three of their recovery plan, which was updated on August 10, 2020. The latest update includes decreasing social distancing requirements to 1 meter with a mask as well as ongoing updates about the return to school protocol.  Please note that it is always best to check the Government of New Brunswick website for updates.  You can find Phase Three of the provinces’ plan here.  It is also a good idea to review the province’s emergency declaration to avoid any confusion.

Town Hall is open to the public and is operating under regular business hours of Monday to Friday, 8:30 am to 4:30 pm.  To ensure the health and safety of our staff and the public, a thorough operational plan that follows the requirements outlined by the province of New Brunswick has been implemented.  We would ask that the public wear a facemask whenever possible.  For questions about the Town’s operational plan, please contact Jamie Burke, CAO, at 1-506-364-4930 or j.burke@sackville.com.

We all have an obligation to reduce the spread of the virus. Residents need to follow the prevention measures suggested by the Office of the Chief Medical Officer of Health for New Brunswick to reduce the possibility of spreading the virus as presented on the website of Health New Brunswick.

Key messages include:

  • Wash your hands often.
  • Cough and sneeze into the elbow.
  • Avoid touching your eyes, nose and mouth with your hands.
  • Cough into a tissue and throw it away.
  • Stay at home if you are sick.
  • Avoid contact with a sick person.
  • Use an alcohol-based hand sanitizer if there is no soap and water.
  • Avoid shaking hands.
  • Practice social distancing, (maintain at least 2 metres (6 feet) distance between yourself and others)
  • If a person experiences any two symptoms, complete the online self assessment or call Tele-care 8-1-1. Symptoms include: Fever above 38°C, new or worsening chronic cough, sore throat, runny nose, headache, new onset fatigue, new onset muscle pain, diarrhea, loss of taste or loss of smell, and individuals under the age of 18 and experiencing purple fingers or toes.

Residents must follow good health practices and strict adherence to the measures as outlined by the Province of NB to help reduce the delay and spread of COVID-19.

We are in contact with the Province’s Emergency Measures Organization and are currently reviewing Town operations to ensure business continuity and service delivery (especially essential services) in the event of an emergency activation.

Additional measures may be added as directed by the New Brunswick Office of the Chief Medical Officer of Health. We will keep you informed through our social media sites and website.

For more information, please visit the following websites:

Government of New Brunswick

Government of Canada

A toll-free information line and email address, which offers services in both languages, has been established by the Province of New Brunswick to help answer non-health related questions, including questions about compliance with the state of emergency. The number, 1-844-462-8387, is operational seven days a week from 8:30 a.m. to 4:30 p.m. The email address is helpaide@gnb.ca. Concerns about workplace safety should continue to be directed to WorkSafeNB.

Tele-care: Patient Connect NB; 811
Kids Help Phone: 1-800-668-6868
CHIMO Helpline (crisis line): 1-800-667-5005
RCMP: 911 for emergencies only
Sackville Memorial Hospital: 364-4100

On April 5, MLA Megan Mitton, Sackville Mayor John Higham, Dorchester Mayor JJ Bear, Port Elgin Mayor Judy Scott, and Fort Folly First Nation Chief Rebecca Knockwood, established the Tantramar COVID-19 Task Force (TCTF). The TCTF includes key community volunteers from unincorporated areas of Tantramar, such as Aulac and Cape Tormentine. The TCTF has been mandated to coordinate an appropriate community response to the COVID-19 pandemic. If residents need help during the COVID-19 pandemic with groceries, prescriptions, or other issues, they can contact the TCTF for assistance at enquiry.tctf@gmail.com or 939-4186 . You can also visit the Tantramar COVID-19 Facebook page for a side variety of resources available to support Tantramar residents.

WorkSafe NB has introduced heath and safety measures for workplaces, including precautionary measures to mitigate the risk of transmission of COVID-19 when a workplace can not maintain a two-metre separation between people. We are aware of these requirements and are implementing procedures as necessary. You can read the health and safety measures here.

Both the monthly Special Council Meetings on the first Monday of the month and Regular Council Meetings on the second Monday of the month continue to be held virtually and streamed live on the Town’s website.  Council is accepting questions from the public and questions can be submitted to the Town Clerk’s office at d.beal@sackville.com.

We are aware that not all residents have access to a computer and that most of the Town’s local information on COVID-19 is being shared by the Town’s website and social media channels. To help more residents, our two kiosks have been reinstalled on Bridge Street where the Town’s Public Service Advisories are being posted.

Unfortunately, e-mail phishing and telephone scams are increasing, and we want to remind residents and business owners to be mindful to use caution when opening e-mails and providing personal information over the telephone.

The Chief Medical Officer of Health for New Brunswick has emphasized the importance of people taking care of themselves during this stressful time and has encouraged healthy eating, exercising and getting enough sleep.

As a result of COVID-19 and the State of Emergency in the Province of New Brunswick, many of our local businesses are now open and restaurants are providing both take-out and dine-in service. Many of their processes and opening hours have changed. To help promote these necessary business changes we have created a page to share current opening hours and options. If you have an update that you would like us to include, please contact 364-4930. Business updates can be found here.

If reopening your business after several weeks, water quality can deteriorate.  When a business re-opens, it is recommended to flush all taps to refresh the water that has been stagnant for a long period of time by flushing toilets and run water in bathtubs first, followed by all other water sources (Kitchen and bathroom sinks, showers, washing machines, etc.  Flushing should be performed until the water runs clear and is cold, generally about 5 to 15 minutes. For more information visit www.watercanada.net.

While we encourage residents to take the necessary precautions to ensure their homes and belongings are clean, please do not flush these wipes as they can clog our sanitary sewer lift station pumps. These wipes belong in your clear bag.


  • Town Hall is open from 8:30 am to 4:30 pm, Monday to Friday. Please be mindful of new operational changes that have been implemented.
  • Public Works Facility, Bill Johnstone Memorial Activity Centre and the Tantramar Veteran’s Memorial Civic Centre will remain closed to the public until further notice.
  • The following recreational facilities are being sanitized periodically and are available for the public to use at their own risk:
    • Lillas Fawcett Park Beach, Tennis and basketball courts, baseball fields, town-owned soccer fields, playground equipment, skate and bike park, the splash pad, the Visitor Information Centre and the Community Garden.
  • The washrooms at Bill Johnstone Memorial Park and Lillas Fawcett Park are now open and are being sanitized regularly.
  • The public boat launch at Lillas Fawcett Park has been installed to accommodate emergency response needs and all users are expected to respect social distancing requirements.
  • The boardwalk areas in the Waterfowl Park are designated one-way in order to respect social distancing requirements. New signage has been installed in the park and online with updated mapping and instructions on the one-way areas. Please do not run or stop on the boardwalks so that the 2-meter mandatory social distancing requirements can be adhered to.
  • Town parks and trails remain open and are being monitored for activity and observations with respect to social distancing.
  • The Sackville Public Library is now open.
  • The Fire Station operational areas are available to active members only and required town staff.
  • Water bills have been issued and payments can be made online or at Town Hall and have a 60-day due date and a senior discount. Dog tags are available for purchase. As of July 31, 2020, late fees apply.
  • All deliveries, courier pick-ups, etc., will continue at Town facilities with minimal interaction.
  • We will work with our community stakeholders to encourage cancellation and/or postponement for non-Town facilitated events and programs.
  • The May 2020 Municipal Elections have been delayed until on or before May 2021.
  • The Atlantic Bubble between New Brunswick, PEI, Newfoundland and Nova Scotia  began on July 3, 2020. For more information, please visit the province’s websites.

Summer recreation programs are planned using the guidelines outlined by the province.  Registration is available at www.sackville.com/programs.

With many restrictions being lifted by the province on June 19, 2020, smaller events like Concerts in the Park will now be able to take place as long as social distancing with friend and family bubbles is being adhered to.  Follow www.sackville.com/sackvillenb for updates.

All Town operated events that result in large gatherings of people have been cancelled for the remainder of 2020 unless otherwise directed by the province.  Please stay tuned for updates as they become available.

Fall Fair and the Sackville Street Chalk Art Festival:
Unfortunately, our list of cancelled events includes the popular Sackville Street Chalk Art Festival, the 20th Anniversary of the Sackville Fall Fair and the always popular Family Day at the Doncaster Farm.  We wish this was not the case but promise to come back bigger and better than ever once the COVID-19 pandemic subsides.

The municipality has already taken measures in its facilities to try to reduce the risks of contamination, such as:

  • The frequency of cleaning in high traffic areas has been increased.
  • Additional cleaning has been introduced in public areas.
  • New automatic hand sanitizing stations have been installed throughout Town Hall.
  • Posting of COVID-19 information posters, websites and other information as produced by the provincial government.
  • Monitoring of soap dispensers in order to ensure that they are always filled.
  • All staff are sanitizing their workstations and vehicles twice per day.
  • Planning is underway to implement a sanitization schedule for our recreational facilities to allow them to be opened to the public.

For prevention reasons, work-related travel for training and meetings that is to take place outside the province is suspended for our employees, with the exception of the Amherst area which is permitted with management authorization.

The Town is following the Federal and Provincial Government’s travel advice, including:

  • All employees have been encouraged to avoid all non-essential travel outside of Canada until further notice.
  • All travellers arriving in Canada from international points as of March 13, 2020 must self-isolate for 14 days. Self-isolation means staying at home and avoiding contact with other people to help prevent the spread of disease to others in your home and your community.
  • All international travellers must self-monitor for symptoms of COVID-19 for 14 days after returning to Canada. If you start having symptoms, immediately call Tele-care 8-1-1. Describe your symptoms and travel history. They will provide advice on what you should do.


Media contact:
Jamie Burke
Chief Administrative Officer
Town of Sackville