Information for Mount Allison Students and Families

The Town of Sackville welcomes you!

Updated April 23, 2021

Each year the Town of Sackville excitedly welcomes Mount Allison students back to Sackville and looks forward to everything a young, dynamic and motivated population brings to our small Town.  From volunteerism to community outreach, in many ways Mount Allison students are the backbone of our community; and for this reason we would like to make sure you feel supported through the difficulties associated with arriving in a new community during the COVID-19 pandemic.

You can also watch a video from former Mayor John Higham which was released before the start of the academic year, which outlined measures the Town and Mount Allison have taken to keep our community safe.

Finally, here is a list of everything you need to know when you arrive in Sackville:

Community Commitment
This voluntary commitment — under the belief that we are all in this together — encourages all Sackville community members – students, faculty, staff, businesses, landlords, and all residents to do their part to protect everyone in the MtA Sackville Bubble by following Public Health directives and calls for everyone to stay informed, remain vigilant on and off campus, and to uphold COVID-19 regulations. From a public health and safety standpoint, we are interdependent. Our actions and decisions have a direct effect on each other.  You can find the full commitment by clicking here.

Yellow Phase Details

At the time of writing this post, Region 1 (which includes Sackville) is in the Yellow Phase. For details on the Red Phase, have a look at this infographic.

Letter of Acknowledgement 

The provincial government now requires students entering New Brunswick from outside the Bubble to present a Letter of Acknowledgement from the University to the Department of Public Safety or Canadian Border Security officers upon entry to the province.

The letter confirms the student is required to be in the province to study, that the student’s individualized self-isolation plan has been approved by Mount Allison, and that Mount Allison has obtained all other relevant information from the student prior to their arrival.

For more information about the Letter of Acknowledgement and the self-isolation plan registration process, please contact Mount Allison at

You must determine if you need to self-isolate. Please visit the Province of New Brunswick’s Travel Information page to help make this determination.

The Government of New Brunswick also has a useful webpage that helps determine when and how to self-isolate. You can view the webpage here.

Self-isolation means that you must stay at home, monitor yourself for symptoms for 14 days, avoid contact with others and follow local public health authority advice. This is not an option, as it is a requirement mandated by the Province of New Brunswick. It must be taken very seriously and is being enforced.

If there are others in your household or apartment, this means:

  • stay in a separate room and use a separate bathroom if possible
  • keep at least two metres between yourself and other people
  • keep interactions brief and wear a mask
  • do not share personal items, such as toothbrushes, towels, bed linen, utensils or electronic devices
  • at least once daily, clean and disinfect surfaces that you touch often, like toilets, bedside tables, doorknobs, phones and television remotes
  • avoid contact with individuals with chronic conditions, compromised immune systems and older adults
  • avoid contact with pets if you live with other people that may also be touching them

For up-to-date information on what it means to self-isolate in New Brunswick, please visit their self-isolation resource page.

How to Spend your Self-Isolation
The process can be difficult, but it is necessary to prevent the spread of COVID-19 in our community and beyond.  Here are a few ideas on how you can spend your time:

  • Invite a friend to chat with you from the sidewalk.  Greet them with a wave instead of a handshake, a kiss or a hug
  • Ask family, a neighbour or friend to help with essential errands (e.g., picking up prescriptions, buying groceries)
  • Use food delivery services or online shopping
  • Exercise at home
  • Use technology, such as video calls, to keep in touch with family and friends through online dinners and games
  • Focus on preparing for school by reading your textbooks.
  • Go outside on your balcony or deck, walk in your yard or get creative by drawing chalk art or running back yard obstacle courses and games
  • Netflix binge, but take breaks between episodes to exercise or stretch
  • Teach yourself to cook.  It’s a skill you’re going to need!

When to Get Tested
Are you not feeling the best, but you’re on the fence about getting tested?  Take the province’s self-assessment or call 811 and follow their directions. You can also refer to the COVID-19 Screening Questionnaire that is posted in local businesses.

All organizations in New Brunswick are required to have an operational plan outlining the measures they are taking to ensure the safety of their employees, members or clients.   Landlords are not exempt from this requirement, so be sure to educate yourself when selecting a place to live.  The Mount Allison Students’ Union has a great website to look for off-campus housing options.  You should also take a look at their Off-Campus Housing Handbook.

Local Businesses
We all know that shopping local is great for the local economy, especially in a small Town like ours.  That is why we would like to assure you that most of our small local business are open and ready to welcome you!  Due to COVID-19, some of their hours may be different than what you may find on Google. We recommend that you call ahead to check on details at businesses you are planning to visit.

Grocery Services
Both the Sackville Foodland (506) 536-0679 and Rose’s Independent Grocer (506) 536-1349 have online grocery order and pick-up options available for those who are self-isolating.  Delivery is sometimes and option as well.  Call Foodland for information on ordering your groceries or you can order your groceries online from Rose’s.  Here’s a great resource developed by the Mount Allison Students’ Union: Off-Campus Food Options.

The two drug stores in town, Jean Coutu (506-536-0230) and The Guardian (506-536-2255) also offer delivery services.

Grocery Shopping Tips
Once your self-isolation period is over and you need to head to the grocery store, please keep in mind that the experience can be stressful for some.  Here are a few ideas to keep your mind and others at ease:

  • Wear a mask when you enter a store
  • Designate one person in your household to get essential items, such as groceries, prescriptions, fuel, etc.
  • Do not make daily visits to the store.
  • Wait your turn when shopping and avoid reaching over others.
  • Always maintain social distancing and make sure there is 6-feet (2-metres) between you and another individual at all times.
  • Pay very close attention to the instructions provided by the store.
  • Use one of the delivery or pick-up options available.

    The Westcock Marsh
  • Wherever possible, stay home

Community Events and Recreational Programs
Most events and recreational programming opportunities have been cancelled or postponed until further notice.  That said, there are still smaller activities taking place throughout the town.  The best way to find out about them is to visit our Community Calendar.  There are also several parks and trails throughout town that are open and available.  Please pay special attention to the posted signage as our parks are only sanitized periodically and the Sackville Waterfowl Park has many trails that are designated as one-way.

Community Directory
Our Community Directory has the contact information for local businesses, sports clubs, religious institutions, fundraising clubs and much more.  Check it out to see what options may interest you.

Follow the Town
The best way to keep up with local news and information is by following the Town on Twitter (@SackvilleTownNB) , Facebook and Instagram (@SackvilleNB).  We post daily and any important updates will be found on these sites.  We also post our Council Meetings on our YouTube Channel.

COVID-19 Taskforce
On April 5, MLA Megan Mitton, Sackville Mayor John Higham, Dorchester Mayor JJ Bear, Port Elgin Mayor Judy Scott, and Fort Folly First Nation Chief Rebecca Knockwood, established the Tantramar COVID-19 Task Force (TCTF). The TCTF includes key community volunteers from unincorporated areas of Tantramar, such as Aulac and Cape Tormentine. The TCTF has been mandated to coordinate an appropriate community response to the COVID-19 pandemic. If residents need help during the COVID-19 pandemic with groceries, prescriptions, or other issues, they can contact the TCTF for assistance at or 939-4186 . You can also visit the Tantramar COVID-19 Facebook page for a side variety of resources available to support Tantramar residents.

Important Numbers and Websites
A toll-free information line and email address, which offers services in both languages, has been established by the Province of New Brunswick to help answer non-health related questions, including questions about compliance with the state of emergency. The number, 1-844-462-8387, is operational seven days a week from 8:30 a.m. to 4:30 p.m. The email address is Concerns about workplace safety should continue to be directed to WorkSafeNB.

Tele-care: Patient Connect NB; 811
Kids Help Phone: 1-800-668-6868
CHIMO Helpline (crisis line): 1-800-667-5005
RCMP: 911 for emergencies only
Sackville Memorial Hospital: 364-4100

More information about COVID-19 can be found at the Government of New Brunswick and Government of Canada websites.

Reporting Non-Compliance
The Province of New Brunswick has provided a phone number that any resident can call to report when someone is not complying with the government’s emergency order.  The phone number is 1-844-462-8387 and is operational seven days a week from 8:30 a.m. to 4:30 p.m. There is also an email address: The response isn’t immediate, but they do follow-up on inquiries.  If there is an issue outside of the hours listed above, contact the local RCMP dispatch line at 1-888-506-7267. These calls will be considered non-emergencies, so please do not call  9-1-1.


For more information on what it’s like to live in Sackville, visit our Student Life page.

We are excited to have you choose Sackville!  Here’s a video to welcome you to Town!